These are the initiatives, brand systems, and cross-functional projects that define how I lead. From full company rebrands and SaaS product launches to creative operations redesign and AI-integrated workflows, each project reflects how I approach strategy: connecting direction to execution and building systems that outlast any single deliverable.

iDesign In-House Rebrand | 2020 - 2021

Role:
As Creative Director, I led the strategy, design direction, and cross-functional collaboration behind iDesign’s internal rebrand. This included redefining our visual identity, mentoring early-career designers, and establishing new design tools and systems to ensure long-term scalability and accessibility. My role extended beyond creative execution into team growth, process optimization, and digital infrastructure planning.

Objective:
To modernize iDesign’s brand identity to reflect the company's growth from a services-only instructional design firm to an innovation-driven organization offering SaaS products and integrated solutions. The rebrand needed to unify our identity, support cross-functional storytelling, and set the stage for future product launches and partner-facing communication.

Approach:

  • Strategic Design Oversight | Developed a flexible, modular brand system that included updated logo forms, an ADA-compliant color palette, custom typography selections, iconography, and layout templates. All decisions were rooted in clarity, usability, and accessibility.

  • Accessibility-Led Visual Redesign | Led a comprehensive accessibility review of the brand system with a team of interns and junior designers, ensuring the logo, color usage, and type styles met WCAG 2.1 AA/AAA standards. This involved contrast testing, mobile-friendly scaling, and legibility evaluation across formats.

  • Mentorship in Action | Mentored a group of creative interns through the logo redesign process, giving them hands-on experience in research, critique, and system-level thinking. Several interns contributed to core brand deliverables and went on to full-time roles in the field.

  • Figma Implementation + Design System Build | Introduced Figma to the creative tech stack, setting up shared libraries and collaborative workflows. Built the iDesign Design System within Figma, which became the foundation for internal websites, brand templates, and future SaaS product design (including Align).

  • Internal Brand Launch + Adoption Strategy | Designed and launched an internal microsite to house brand guidelines, system documentation, downloadable assets, and tutorial content. This enabled full organizational adoption across marketing, partner engagement, proposal development, and product teams.

  • Budget & Vendor Leadership | Managed a lean budget ($26K of a $70K allocation), maximizing internal capabilities while maintaining high-quality output and stakeholder alignment.

Outcomes:

  • A scalable, accessible brand system adopted across all internal and external channels, including web, print, product, and partner materials.

  • Positioned iDesign for future product launches (e.g., Align) with a clear brand architecture and reusable design foundations.

  • Created a shared Figma-based design system, enabling efficiency and collaboration across teams.

  • Empowered a team of interns with real-world design experience and portfolio-ready contributions.

  • Delivered the rebrand on budget while elevating iDesign’s position in a competitive education and SaaS landscape.


Launch of Brand Architecture & SaaS Product Identity (Align) | 2023 - ongoing, with launch of additional SaaS features

Your Role

As Creative Director, I led the design strategy and brand system architecture supporting iDesign’s expansion into SaaS, including the visual identity and positioning of Align—our internal curriculum mapping tool. This project extended beyond design execution into product planning, organizational branding, and team development. A key component of this work involved creating space and mentorship for one of my designers to grow into a UX/UI role, ultimately leading to their transition into a full-time product design position at iDesign.

Objective

As iDesign evolved from a service-based instructional design company to a multi-solution partner with SaaS offerings, we needed a clear brand architecture that could differentiate our internal tools while preserving cohesion under the iDesign umbrella. Align, our first official SaaS product, required a distinct identity and user-facing presence that complemented iDesign’s core values and visual language.

Approach

  • Brand Architecture Planning | Defined the relationship between iDesign’s master brand and sub-brands like Align. Developed naming, visual hierarchy, and messaging structure that positioned Align as a powerful, standalone tool while still rooted in iDesign’s reputation and instructional design ethos.

  • Identity Development for Align | Oversaw the design of Align’s logo, color system, typography, and interface patterns, ensuring consistency with accessibility standards and long-term scalability. Built flexible brand extensions and templates to support marketing, sales, and product use cases.

  • Cross-Functional Collaboration | Worked closely with the product and engineering teams to guide early product visuals and UX direction. Aligned marketing, content, and design efforts to ensure consistency across web presence, demos, internal onboarding, and partner-facing decks.

  • Design System Foundations | Introduced and scaled Figma libraries that housed UI elements, brand components, and documentation, paving the way for more efficient product design workflows. This groundwork evolved into the early stages of a formal product design system for Align.

  • Team Development & Role Expansion| Identified a growing opportunity in UX/UI within our internal product roadmap and created a new pathway for one of our in-house designers to explore product design. Through mentorship, skill development, and collaborative design work, they transitioned into a full-time UX/UI role supporting Align and future tool development at iDesign.

Outcomes

  • A clear and flexible brand architecture is now used for Align and future product initiatives, allowing iDesign to differentiate tools without fragmenting its visual identity.

  • Launched the Align visual identity system, enabling strong early engagement with partners and stakeholders during demos, proposals, and onboarding.

  • Oversaw the design and launch of the Align acquisition page with additional promotional print marketing materials for sales/conferences.

  • Established design system tools in Figma that improved product-to-marketing design alignment and streamlined handoffs.

  • Supported team growth by creating a role pathway and career opportunity for a designer to transition into UX/UI—now contributing directly to internal product evolution.


Creative Process Evolution | 2022-23 (ongoing with AI integrations)

Your Role

As Creative Director, I led a full-scale redesign of our creative operations to better support a growing team, increase efficiency, and align design workflows across cross-functional teams. This initiative included process analysis, tool migration, automation, and team development—laying the groundwork for a more scalable and transparent creative function. As the foundation stabilized, I also initiated a leadership transition, promoting our Graphic Design Coordinator to Graphic Design Manager to help lead the next phase of operational growth.

Objective

To evolve iDesign’s creative request, review, and delivery pipeline in response to increased demand, inefficiencies with legacy tools, and the need for better internal visibility. This evolution aimed to simplify the process for requesters, reduce turnaround time, increase collaboration, and create space for shared leadership within the creative team.

Approach

  • Tool & Workflow Redesign | Retired Smartsheet as the team’s project management tool and migrated to Asana. Built customized workflows for various creative request types and trained both the Creative team and internal partners on how to submit and track requests. Introduced automation for task assignments and due dates to reduce friction and follow-up.

  • Integrated Tech Stack | Implemented a fully integrated ecosystem connecting Asana with Google Drive (for asset storage and versioning) and Pageproof (for proofing and approvals). This created a centralized workflow that minimized tool-switching, reduced redundant communication, and improved transparency across the lifecycle of a design request.

  • Future-Proofing with AI | Instead of layering on third-party AI tools, we thoughtfully explored how AI could complement the tools already in our stack. This ensured scalable, secure integration that could grow with evolving tech. From automating repetitive layout tasks to enabling creative idea generation, AI became a collaborative assistant—not a replacement.

  • Documentation & Change Management | Created internal documentation and hosted training sessions to ensure team-wide understanding and adoption. Provided flexibility within the structure to support different types of projects while reinforcing consistency.

  • Team Development & Delegation | With the process stabilized and leadership needs evolving, I promoted our Graphic Design Coordinator to a Graphic Design Manager role. This promotion created space for shared leadership within the Creative team, supported continuity, and allowed me to begin delegating day-to-day operational oversight. It also provided a growth path for a strong internal contributor ready for more strategic responsibility.

Outcomes

  • Migrated the team from Smartsheet to a fully integrated Asana-based workflow, resulting in clearer task management and automated steps that reduced overhead.

  • Reduced tool fatigue and cut technology costs by eliminating the legacy DAM and consolidating to tools already widely used across the company.

  • Significantly improved cross-functional visibility into project status and timelines, enabling smoother collaboration with Marketing, Learning, and Partner teams.

  • Improved team autonomy and creative delivery through clearer expectations, flexible systems, and centralized resources.

  • Introduced AI in a sustainable, integrated way that supports rather than replaces creative judgment

  • Created internal leadership growth by transitioning operational oversight to a newly promoted Graphic Design Manager, preparing the team for its next phase of scale.


Creative Internship Program | 2020–Present

Your Role

As Creative Director, I built iDesign’s Creative Internship Program from the ground up. The program was designed with a clear purpose: to offer hands-on design experience and personalized mentorship in a way that I wish I’d had earlier in my career. I shaped this initiative to give designers—especially those changing careers or still in school—a chance to develop real-world skills, grow creatively, and learn in a supportive but challenging environment.

Objective

To create a growth-centered internship that prioritizes mentorship, accessibility, and professional development—offering more than just a paycheck, but a meaningful opportunity to explore and expand creative potential.

Approach

  • More Than Freelance Work | I intentionally designed the program to attract individuals who are excited to learn—not just complete tasks. After years of working as a freelancer myself, I recognized how many contractors are simply seeking deliverables, not development. I wanted to change that dynamic and build something different—something I would have wanted to be part of as a young designer.

  • Trial by Fire, but with a Safety Net | Interns were given challenging, real assignments—ranging from branding to accessibility audits to web and slide design—but always within a “safe-to-fail” space. I believe the best learning happens by doing, so we encouraged experimentation, feedback loops, and skill-building across tools like Adobe Creative Suite, Figma, and Pageproof.

  • School Comes First | Many of our interns were still in school. I made it clear that academic commitments come first. Saying “no” to a project didn’t mean the door closed; we emphasized that the opportunity to learn would continue. I wanted to counter the scarcity mindset that often leads young designers to overextend themselves out of fear they won’t get more work in the future.

  • Growth by Design | Interns weren’t siloed. They collaborated with the full Creative Team, contributed to milestone projects like the 2021 rebrand and accessibility updates, and gained visibility into the complete project lifecycle. They left with experience in real processes, platforms, and client expectations—not just portfolio samples.

  • Mentorship with Real Outcomes | I met regularly with each intern to support their growth, offer feedback, and help them discover their own creative strengths. This was not just about execution—it was about identity, confidence, and stepping into their next professional chapter.

Outcomes

  • Supported 12+ interns since 2020, across design, UX, and strategy disciplines

  • Several interns continued as contractors at iDesign, gaining paid experience post-internship

  • Others launched design careers in agency or in-house roles, or pursued graduate design programs

  • Two former interns now hold full-time positions at iDesign as Graphic Design Manager and UX/UI Designer, respectively

  • Contributed to major company initiatives, including the internal rebrand, SaaS launch branding, and accessibility standards updates

  • Created a culture of mentorship, flexibility, and creative curiosity, reinforcing iDesign’s commitment to thoughtful, inclusive design

  • Developed a repeatable internship structure and talent pipeline that continues to benefit both the interns and the organization


Marketing Website Strategy & Launch for OPM Partners | 2018 - Present

Your Role

Since 2018, I have led the creative direction, design, and execution of microsites and integrated marketing materials for more than eight Online Program Management (OPM) partners. This work ensures each site and asset reflects both iDesign’s brand standards and the unique identity of the partner institution, while delivering accessible, high-impact marketing to prospective students and stakeholders.

Objective

Deliver comprehensive, on-brand digital and print marketing solutions that increase visibility, streamline program information, and drive enrollment for diverse academic programs—particularly large-scale, multi-program portfolios such as full nursing degree pathways (BSN to DNP).

Approach

  • Custom Microsite Development | Designed and launched responsive microsites/ acquisition pages that are tailored to each partner’s brand guidelines, ensuring an intuitive and WCAG-compliant user experience.

  • Full Marketing Ecosystem Support | Extended the brand experience beyond websites to include printed program pages, social media graphics, employer partnership materials, and event collateral.

  • Specialized Program Support | Developed dedicated clinical program branding and materials, ensuring that the unique needs of nursing and other hands-on programs were met with clarity and professionalism.

  • Cross-Functional & Partner Collaboration | Partnered with internal marketing teams, student success coaches, and external stakeholders to ensure all touchpoints—from web to print—remained consistent with the partner’s identity.

  • Scalable Process | Established repeatable workflows for launching new partner sites and marketing assets quickly without sacrificing quality, allowing for faster go-to-market timelines.

Outcomes

  • Over 10 OPM partner microsites successfully launched, each accompanied by a full suite of supporting marketing materials.

    • Examples available by request.

  • Increased inquiry rates through cohesive digital and print strategies that made program pathways easy to understand.

  • Established a consistent brand experience across online, print, social, and event marketing channels.

  • Enabled scalable support for partners with multiple academic offerings, streamlining communication and reducing redundant design work.


Case Study 1

AI-Integrated Brand System | 2025 - Present

Role

As Creative Director, I designed and built iDesign's AI-powered brand system as part of my 2026 strategic goal: creating proof of who iDesign is to support company growth. The tool encodes iDesign's complete brand standards and deploys them company-wide, enabling any team member to generate on-brand creative assets without designer involvement. It's a living system that continues to evolve as new formats and workflows are added.

Objective

Brand consistency at scale is a persistent creative operations challenge, especially when a distributed team is producing high volumes of presentations, documents, and partner materials. The goal was to embed iDesign's standards directly into the tools people already use, so quality work could happen anywhere in the organization without a design bottleneck.

Approach

  • Brand System Encoding | Systematized iDesign's complete visual and tonal standards, including color palette, typography, layout rules, tone of voice, and accessibility requirements, into a structured AI tool that applies them automatically to any new file.

  • Company-Wide Deployment | Built to work across PowerPoint, Word, Excel, and Gamma presentations, with format-specific guidance and contextual questions that catch common mistakes before they happen.

  • Iterative Refinement | Continuously tested and improved through real team usage, updating rules as edge cases emerged and expanding supported formats as needs evolved.

  • Workflow Design | Structured around a "start here first" model. Team members generate properly branded output through the AI tool, then move into their final application. Design quality is maintained without requiring designer involvement in routine production work.

Outcomes

  • Reduced brand inconsistency across team-produced presentations, documents, and partner materials company-wide

  • Extended the reach of the creative function without adding headcount

  • Built a living brand tool that updates alongside the brand rather than a static style guide that goes out of date

  • Created a direct connection between creative operations and iDesign's growth strategy by making brand quality accessible at every level of the organization

Case Study 2

2026 Website Strategy & Interactive Experience | February 2025 - Present

Role

As Creative Director, I initiated and am leading iDesign's web strategy overhaul. What began as a redesign has since evolved into something more ambitious: an interactive website experience designed to collect leads at the site level and initiate partner portfolios from the very first touchpoint. This is an active, ongoing initiative currently in strategic development.

Objective

To reposition iDesign's web presence to reflect the company's evolution as a multi-solution partner with SaaS offerings and an AI-forward identity. As the work developed, it became clear the site could do more strategic work earlier in the partner relationship, leading to a complete rethinking of the concept.

Approach

  • Site Audit & Scoring Framework | Developed a scoring framework across five dimensions, including visual design, navigation and UX, AI positioning, conversion design, and technical performance. Established a baseline score of 56/100 and a target of 80 or higher.

  • Iterative Wireframe Development | Led concept development through multiple iterations, improving the projected score from 56 to 91/100 through refinements to visual hierarchy, content strategy, and homepage architecture.

  • Strategic Pivot | Identified an opportunity to push beyond a standard redesign. Currently developing a new vision for an interactive site experience that collects leads directly and begins building partner portfolios at the site level, turning the website into an active business development tool rather than a passive brand presence.

  • Coming Soon | Visual assets and full case study details will be added as the initiative progresses.

Outcomes (in progress)

  • Established a scoring framework now used as the standard for evaluating all web creative decisions

  • Shifted the strategic brief from "redesign the site" to "build a business development tool"

  • Actively developing the interactive concept with lead generation and partner portfolio initiation as core functionality